We understand that the physical books may not be the right fit for every family. For physical books, you may request a return within 30 days of delivery.
The books must be returned in acceptable physical condition, and the customer is responsible for return shipping when the return is due to a change of mind or personal preference.
Please contact support@gnmkids.com before sending the books back so we can provide the correct return instructions.
If the books arrived damaged, the wrong items were sent, or something is missing, tell us about that issue so we can review it under the appropriate order-problem process. It is different from a change-of-mind return.
If you bought both series, you may wish to review Series 1 first. If only Series 2 is not suitable, contact us about returning just that series under our return policy. Individual books are also available on Amazon if you prefer to choose titles according to your interests and budget.
Digital products — no refunds
We do not offer refunds for digital products, including printable coloring books, downloadable files, and other digital resources, due to the nature of digital purchases. Digital products are not eligible for our voluntary 30-day return or money-back policy, which applies only to eligible physical products.
Digital products are delivered electronically; no physical item is shipped. If you have trouble receiving, downloading, or opening your purchase, contact support@gnmkids.com so we can help with access.
For orders containing both physical and digital products, the voluntary return policy applies only to eligible physical items. This does not limit any rights or remedies that cannot be excluded under applicable law, or remove rights relating to purchases made under earlier terms.